Enterasys Networks CSX7000 User Manual download pdf (Page 471)

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101

Central Site Remote Access Switch 471

ERIFYING

YSTEM

PTIONS

Verifying a Semipermanent Connection

3. On the CyberSWITCH:

a. Enable the call trace message option by issuing the

trace on

console command.

b. Erase the current system messages (issue the

console command).

c. Initiate a call from the remote device to the CyberSWITCH.

d. The remote device should indicate it is waiting for a callback.

e. Display the system messages (issue the

console command). You should see the

incoming call and possibly some proceeding/alerting messages, a connect, then a

disconnect. In approximately 300 seconds, you should see an outgoing call to the remote

site and a connect message.

f. The remote device should answer the incoming call and connect.

4. If the modem answers but n o pop up screen comes up to prompt for a callback number, make

sure the callback checkbox is checked for this device through CSM.

5. If you enter the phone number in the callback pop up but no call back ever occurs, check the

following:

a. Make sure you entered the correct number in the callback pop up.

b. Check to see if the phone number entered needs a Centrex digit (a 9 before the phone

number).

VERIFYING A SEMIPERMANENT CONNECTION

Follow the same procedure outlined in the Dial Out section. If you can successfully use the call

device command to call the device assigned to the semipermanent connection, then the connection

is working. If not, follow the instructions actions in the dial out verification section.

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Enterasys Networks CSX7000 User Manual Page 471

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