Enterasys Networks C2K122-24 User Manual download pdf (Page 62)

Troubleshooting Checklist

4-6 Troubleshooting

Cannot contact the

switch through in-

band management.

IP address not assigned. Refer to the SecureStack C2 Configuration Guide for the IP

address assignment procedure.

Port is disabled. This is normal if the switch is a Member in a stack.

If operating as a standalone switch or as the Manager in a

stack, enable the port. Refer to the SecureStack

C2 Configuration Guide for instructions to enable/disable

ports.

No link to device. Verify that all network connections between the network

management station and the device are valid and operating.

If the problem continues, contact Enterasys Networks for

technical support.

Port(s) goes into

standby for no

apparent reason.

Loop condition detected. Verify that Spanning Tree is enabled. Refer to the

SecureStack C2 Configuration Guide for the instructions to

set the type of STA.

Review the network design and delete unnecessary loops.

If the problem continues, contact Enterasys Networks for

technical support.

User parameters (IP

address, device and

module name, etc.)

were lost when the

switch power was

cycled.

Clear NVRAM was set using

CLI commands.

Reenter the lost parameters as necessary. Refer to the

SecureStack C2 Configuration Guide for the instructions to

configure the switch using CLI commands.

If the problem continues, contact Enterasys Networks for

technical support.

Table 4-1 Troubleshooting Checklist (continued)

Problem Possible Cause Recommended Action

1 2 ... 57 58 59 60 61 62 63 64 65 66 67 68 69 70

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Enterasys Networks C2K122-24 User Manual Page 62