Enterasys Networks BL-6000ENT User Manual download pdf (Page 15)

Getting Help

Mid-Span Power Hub User’s Guide xiii

•Adescriptionofanyaction(s)alreadytakentoresolvetheproblem(forexample,

changingmodeswitchesorrebootingtheunit)

•TheserialandrevisionnumbersofallinvolvedEnterasysNetworksproductsinthe

network

•Adescriptionofyournetworkenvironment(forexample,layoutorcabletype)

•Networkloadandframesizeat

thetimeoftrouble(ifknown)

•Thedevicehistory(forexample,haveyoureturnedthedevicebeforeoristhisa

recurringproblem)

•AnypreviousReturnMaterialAuthorization(RMA)numbers

1 2 ... 10 11 12 13 14 15 16 17 18 19 20 ... 29 30

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Enterasys Networks BL-6000ENT User Manual Page 15